An ISO 9001:2000 Certified Company

An ISO 14001:2004 Certified Company

R KUMAR AND COMPANY

Bagging Confidence Worldwide

FAQ

>>

FREQUENTLY ASKED QUESTIONS

  •   What is minimum order quantity (MOQ)?

    2000 pcs per color per style

  •   What is the price range of the bags?

    Prices vary from USD 0.20 to USD 3.00 per piece depending upon size,handle,printing, quantity etc.

  •   Can I get a sample ? How long will it take?

    Sure. Normally, it takes about 7 working days to prepare a sample. There is no charge for a sample bag but you need to provide your DHL/UPS/TNT international courier account number.

  •   What details do you require for a precise quotation?

    For a quick and precise quote, you need to tell us the

    following:

    (A) Item code for the chosen bag

    (B) Size of the bag

    (C) Color preferred

    (D) Quantity required

    (E) Printing details, if any

  •   Can I have bags/prints in specific Pantone shades?

    Yes, no problem. However there can be a variation of about 5-10%.

  •   Can you provide a certificate for Organic Cotton ?

    Yes, we use certified GOTS cotton fabric and hence would be able to furnish you with a proper certificate from relevant authority.

  •   Can you pack and put bar code labels as per our requirements ?

    Yes, we can pack and put hang tags, inside seam tags, labels with bar codes as per your needs.

  •   Can you customize bags for us?

    Each of these bags can be made as per your required size, specification, color or prints/logo. You can email us the design in jpeg/pdf file formats.

  •   What are the shipping options? How long does it take?

    There are 3 options : Sea shipping, Air freight and door to door courier (offered by FedEx, UPS etc).

    Sea  shipping usually takes about 5 weeks and is the cheapest. You need to appoint a customs broker to clear the goods at the seaport and bring it to your doorstep.

    Air freight usually takes anywhere between 8 and 12 days and is costlier. You need to appoint a customs broker to clear the goods at the airport and bring it to your doorstep. Door to Door Courier is the most expensive and takes between 5 to 10 days. You need not appoint a customs broker to clear the goods. The courier will get it done and bring it to your doorstep.

  •   What are the payment options?

    We accept payment by Wire Transfer (T.T) or L/C. Credit cards are not accepted.

  •   Where do you ship out from?  Do you have a distributor in my country?

    All our products are shipped out of Calcutta port in Eastern India. We do not have any sales agent or distributor in any other country.

    However, we deliver goods all across the globe in a most secured way through reliable couriers.

Our range of clients surprises even us sometimes! We work with multinationals and sole traders, household names and startups. Whether you’re looking for a few thousand or a hundred thousand bags, your order is precious to us.

 

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